Bobby Reed

IT Analyst III — Farmers Insurance (2008–2011)

Tier 3 IT Service Desk analyst at a major insurance enterprise — operating in a SOX, PCI DSS, and state insurance regulatory compliance environment. Handled escalated incidents requiring in-depth troubleshooting and documentation. Authored and maintained in-house knowledge base articles covering security procedures, system configurations, and incident resolution workflows. Served as training assistant, developing workforce security awareness materials.

Head of Emerging Technologies — OU Libraries (2019–2023)

Led a team of four librarians, one developer, and fifteen student employees. Responsible for technology infrastructure spanning VR/AR labs, 3D printing facilities, and research computing environments across 13 colleges. Maintained FERPA compliance as department head. Supported NIH-adjacent research requiring HIPAA-aware data handling. Authored data security policies for every federal grant managed — simultaneously satisfying IMLS, NSF, and NEH security requirements with distinct data management plans.

Post-Cyberattack Data Recovery — MediaOCU (Spring 2026)

Following a cyberattack that wiped OCU's student newspaper WordPress site, designed and executed a full institutional data recovery operation. Built custom Python tooling using the Wayback Machine CDX API to systematically extract, validate, and reconstruct 1,043 full articles across 3,066 archived pages. Delivered a production-ready static archive deployed on Firebase — restoring 15 years of institutional record.

FERPA Compliance — OU Libraries Department Head

As a department head managing student employee data and research participant information across 13 colleges, maintained FERPA-compliant data handling practices for all technology lab operations and research workflows.

HIPAA-Aware Research Support — NIH-Adjacent Projects

Supported research involving biomedical data (protein structure visualization, medical device prototyping) in partnership with OUHSC. Ensured data handling practices met HIPAA requirements for research involving health information.

Federal Grant Data Security — IMLS, NSF, NEH

As Data Manager and Data Steward on multiple concurrent federal grants, authored individual security plans for each grant satisfying the disparate requirements of IMLS, NSF, and NEH. Each plan addressed data storage, access control, transmission security, retention, and disposal — tailored to the specific regulatory context of the funding agency.

IMLS Grant - Delaware Nation Partnership (2021-2024)

Role: Co-Investigator

3D scanning to digitize artifact collections for cultural preservation and educational access.

NSF CAREER Grant - Rakhi Rajan

Role: Service Provider

Using Protein Databases (primarily the Research Collaboratory for Structural Bioinformatics or RCSB PDB) and a home-grown, open-source VR platform OVAL, the OU Libraries Emerging Technologies unit visualize PDB files in VR for grad students to create "virtual tours" of as part of their biochemistry capstone. My role was in managing the equipment and preparing the VR scenes and tools to use in recording the "virtual tours." This was a Unity heavy workload.

NSF CAREER Grant - Ziho Kang

Role: Infrastructure Provider

Collaborative research support through technology infrastructure. Dr. Kang needed experts in peripherals to trouble-shoot various problems with his many pieces of eye-tracking software.

University of Oklahoma COVID-19 Rapid Response Seed Funding (2020)

Role: Co-Principal Investigator

Project: "3D Printed Respirator with Variable Media Chambers: Scaling Up Production"

With Ken Marold (Architecture) and Evan Floyd (Public Health, OUHSC). Resulted in patented medical device.